Legal notice

Introduction

In compliance with Spanish Law 34/2002, of 11 July, on Information Society Services and E-Commerce (LSSI-CE), OCISPORT SERVEIS ESPORTIUS SLU and all its subsidiaries informs that it is the owner of the following list of websites. In accordance with the requirements of Article 10 of the above Law, OCISPORT SERVEIS ESPORTIUS SLU provides the following information:

COMPANY NAME: OCISPORT SERVEIS ESPORTIUS SLU (GRUPO)

SUBSIDIARY COMPANIES: BIKESHOW SPORT EVENTS SLU, CLUB ESPORTIU BIKE CATALUNYA, OUTDOOR TIME SLU

TIN PRINCIPAL COMPANY: B62872338

TIN SUBSIDIARIES: B55283329, G-61403218, B-64062524

DOMAINS: www.ocisport.net, www.ocisporttv.tv, www.outdoortime.tv, www.ocisportacademy.com, www.seaottereurope.com, www.garminmountainfestival.com, www.volcatbtt.com, www.salomonrunbarcelona.com, www.copacatalanabtt.com, www.skyracecomapedrosa.com, www.urbanrunning.cat, www.supercupmtb.com, www.euromobilityfestival.com , www.laciclobrava.com, www.elsbastions.com, www.gravelridetour.com, www.bikeshow-santasusanna.com, www.bikeshow-vic.com, www.bikeshow-gava.com, www.bikeshow-naturland.com, www.ultratrailbcn.com, www.gironagravelworldseries.com, www.ixseuropeandownhillcuppanticosa.com, www.bikemarathonbtt.com, www.ebiketour.es, www.cursalba.cat, www.downurban.com, www.clubesportiubikecat.com, www.cyclingweekbarcelona.com

POSTAL ADDRESS: CL ALEMANYA 60 P | LES COMES,08700 IGUALADA (BARCELONA)

EMAIL ADDRESS: [email protected]

TELEPHONE: 938088091

User and liability regime

The browsing, access, and use of any of the GRUPO OCISPORT SERVEIS ESPORTIUS SLU websites implies the status of user.

The above-mentioned websites provide a wide range of information, services, and data.

The user assumes responsibility for the correct use of the website. This responsibility shall extend to:

The truthfulness and legality of the information given by the user in the forms provided by OCISPORT SERVEIS ESPORTIUS SLU for access to certain content or services offered by the website.
The use of the information, services and data offered by OCISPORT SERVEIS ESPORTIUS SLU, contrary to the provisions of these Terms and Conditions, the law, morality, good customs, or security in relation to third parties and public order, or that may in any other way cause damage to the rights of third parties or the operation of the website.

Linking policy and disclaimers

OCISPORT SERVEIS ESPORTIUS SLU is not responsible for the content of websites that can be accessed through links present on its website, provided that it does not have actual knowledge that the activity or information referred to or recommended therein is illegal, or that may damage the property or rights of third parties liable to compensation, or, in the event OCISPORT SERVEIS ESPORTIUS SLU is made aware of such activity, it shall act with due diligence to remove or disable the corresponding link.

It will be understood that OCISPORT SERVEIS ESPORTIUS SLU has the effective knowledge referred to in the previous paragraph when a competent body has declared the illegality of the data, has ordered its removal or that its access be prevented, or has declared the existence of a violation, and OCISPORT SERVEIS ESPORTIUS SLU is aware of the corresponding resolution, without prejudice to the procedures for the detection and removal of content that OCISPORT SERVEIS ESPORTIUS SLU applies by virtue of voluntary agreements and other means of effective knowledge that may be established.

OCISPORT SERVEIS ESPORTIUS SLU declares that it has taken all the necessary measures to avoid any damage to users of its website that may arise from browsing its website. Consequently, OCISPORT SERVEIS ESPORTIUS SLU shall not be held liable for any damage that the user may suffer as a result of browsing the website. In addition, OCISPORT SERVEIS ESPORTIUS SLU does not guarantee the technical availability, accuracy, truthfulness, validity or legality of websites that are not owned by OCISPORT SERVEIS ESPORTIUS SLU and that can be accessed through links.

Modifications

OCISPORT SERVEIS ESPORTIUS SLU reserves the right to make any modifications it deems appropriate to the content of its website without prior notice. This applies both to the content of the site and to the conditions of use or general conditions of contract. The modifications referred to in this section shall not affect contracts concluded prior to the date of their publication. Said modifications may be made on the website by any legally permissible means and shall be binding as long as they are published on the website and until they are validly modified by subsequent modifications.

Price indication

In the event that prices of products and/or services are displayed, the prices shown on the screen shall be those in force at any given time. Prices shall be indicated in euros and shall not include Value Added Tax (VAT). In the event that VAT is not included in the price, this will be expressly indicated, and the user will be allowed to view the full final price. Likewise, if any other tax is applicable, this shall be indicated, including, where applicable, the amount of any increases or discounts applicable to the offer and any additional costs that may be passed on to the consumer or user.

Intellectual and industrial property

OCISPORT SERVEIS ESPORTIUS SLU itself or as an assignee, owns all the intellectual and industrial property rights to its website and the elements contained therein (including, but not limited to, images, sound, audio, video, software or text, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They are therefore works protected as intellectual property by the Spanish legal system and are subject to both Spanish and Community legislation in this field, as well as international treaties on the subject signed by Spain.

GENERAL RESERVATION CONDITIONS

The present General Reservation Conditions (hereinafter General Conditions) will regulate the commercial relationship established between OCISPORT SERVEIS ESPORTIUS SLU and the user or customer by the contracts concluded through the forms that OCISPORT SERVEIS ESPORTIUS SLU makes available on its website: https://www.ocisport.net.

The reservation through the websites of OCISPORT SERVEIS ESPORTIUS SLU implies the express acceptance by the customer or user of the webpages of these conditions, as well as the conditions of use established for the user’s navigation through the webpages owned by OCISPORT SERVEIS ESPORTIUS SLU.

These conditions are applicable without prejudice to the application of the relevant legislation in force.

The General Contract Conditions regulate the remote sales relationship between OCISPORT SERVEIS ESPORTIUS SLU and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Contract Conditions, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Protection of Consumers and Users, the current and applicable regulations on the Protection of Personal Data, Law 7/1996 of 15 January on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and E-Commerce.

OCISPORT SERVEIS ESPORTIUS SLU reserves the right to make any changes to these General Conditions that it deems appropriate, without prior notice. Such modifications may be made through its websites by any means permitted by law and shall be binding during the time they are published on the website and until they are not validly modified by subsequent ones. Nevertheless, OCISPORT SERVEIS ESPORTIUS SLU reserves the right to apply, in certain cases, specific Special Contract Conditions in preference to the present General Conditions, if it deems it necessary to do so, by means of a timely and appropriate notice.

Pre-reservation information

OCISPORT SERVEIS ESPORTIUS SLU informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalisation of the reservation. Likewise, OCISPORT SERVEIS ESPORTIUS SLU informs the user that the conditions of use are available on the same website. By making a reservation with OCISPORT SERVEIS ESPORTIUS SLU through its website, the user or customer expressly declares that they know, understand and accept these Terms of Use and the General Conditions. Likewise, the user declares that he or she is of legal age and has the legal capacity to access the OCISPORT SERVEIS ESPORTIUS SLU website and to enter into contracts through it. The user is responsible for keeping the identity and password obtained when registering as a customer confidential and secure and cannot transfer them to another person. Once the reservation has been made, the user will see the reservation confirmation on the screen, which can be printed as proof of the reservation made. The reservation confirmation and the reservation voucher (printed by the user) do not constitute an invoice.

HOW RESERVATIONS WORK

Reservations and price reference.

In accordance with current legislation and with Law 34/2002 governing information society services and e-commerce, OCISPORT SERVEIS ESPORTIUS SLU offers in the relevant section for the formalisation of the reservation information on all possible reservations, their characteristics and prices. However, OCISPORT SERVEIS ESPORTIUS SLU reserves the right to withdraw, replace or modify the offers made to customers through its website, simply by modifying the corresponding content. In this way, the products and/or services offered through the OCISPORT SERVEIS ESPORTIUS SLU website always governed at all times by the General Conditions in force. Likewise, the company has the right to stop offering access to the products and/or services at any time and without prior notice.

Price indications.

Each possible reservation offered will indicate its price and whether VAT or any other applicable tax is included. The prices indicated on the screen are those in force at any given time, unless there is a typographical error. If the price differs for the aforementioned reason, OCISPORT SERVEIS ESPORTIUS SLU will inform the customer by e-mail before charging the reservation.

Availability.

The availability of the services offered by OCISPORT SERVEIS ESPORTIUS SLU through its website may vary according to customer demand. Although OCISPORT SERVEIS ESPORTIUS SLU periodically updates its database, the reservation requested by the customer may be full at that time. In this case, OCISPORT SERVEIS ESPORTIUS SLU will send an e-mail to the customer informing him/her of the unavailability of the service.

Expenses and provision of services.

OCISPORT SERVEIS ESPORTIUS SLU details in the registration form the price of registration and additional costs that complement the event. In any case, during the purchase process it will be specified separately and the corresponding invoice will detail the expenses related to the contracted service.

Methods of payment.

The customer can pay for services in one of the following ways. You must indicate your choice during the purchase process: – VISA or MASTERCARD credit card. All operations involving the transfer of personal or bank details are carried out in a secure environment and a server based on standard SSL (Secure Sockets Layer) security technology. All the information you provide us with is encrypted as it is sent over the network. Similarly, your credit card details are entered directly on the bank’s website, at the bank’s POS (Point of Sale Terminal) and are not entered or registered on any OCISPORT SERVEIS ESPORTIUS SLU server. When paying by VISA or MASTERCARD, you will always be asked for the card number, the expiry date and a validation code that corresponds to the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD, thereby providing greater guarantees of the security of the transaction. This payment method is only valid on the website. If the amount of a purchase has been fraudulently or improperly charged to a payment card, the cardholder may request that the charge be cancelled immediately. In this case, the corresponding debit and credit charges will be made to the accounts of the supplier and the cardholder as soon as possible. However, if the purchase was made by the cardholder and the request for reimbursement was not the result of exercising the right of withdrawal or cancellation, and therefore the cardholder wrongly requested the cancellation of the corresponding charge, the cardholder shall be liable to OCISPORT SERVEIS ESPORTIUS SLU for any damage caused by such cancellation. Likewise, some of the events contracted may be arranged directly with the organiser, so it will be the organiser who will notify any change in the registration, and it will be the responsibility of the organiser to refund or change the registration.

The availability of services offered by OCISPORT SERVEIS ESPORTIUS SLU may vary depending on the service. In case of non-execution due to unavailability, the Organizer of the event will be responsible for notifying the customer. In this case, OCISPORT SERVEIS ESPORTIUS SLU., makes available on its website the information required in Customer Service, where you should go to consult any questions regarding the cancellation of the reservation.

Refund of payment.

Rock the Sport (NUONET GESTIÓN S.L.) acts exclusively as an online registration service, therefore the user always acquires the registration directly with the organiser of the event (OCISPORT SERVEIS ESPORTIUS SLU). The cancellation of the registration is subject to the cancellation policy of the organiser of the event, each event will have its own specific conditions.

Otherwise the conditions to be applied will be as follows:

In order to be able to cancel registration and therefore be entitled to a refund of the sums paid, the following conditions must be met, the estimation of which is determined by the amount paid and the refund percentage, which is estimated according to the following table:

The refund of amounts received by the customer shall be made by the same means of payment used by the customer, unless otherwise specified.

Complaints

If the customer wishes to lodge a complaint, they may do so at the offices of OCISPORT SERVEIS ESPORTIUS SLU is located at C/ ALEMANIA, 60 (POL. IND. LES COMES) 08700 IGUALADA (BARCELONA) or by e-mail at: [email protected].

Returns

According to the provisions of article 103 of Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, the supply of services or goods made according to the consumer’s specifications or clearly personalised, or which, by their nature, cannot be returned or which may deteriorate or expire rapidly, are exempt from the right to return.

PHYSICAL CONDITION

Each athlete participates at his/her own risk and the organisation will consider that he/she has a sufficient level of physical condition to take part in the event.
The organisation declines all responsibility for any damage or harm that participation in the event may cause to the participant.

SUSPENSION OR POSTPONEMENT OF THE EVENT

The organisers reserve the right to change the finish or start point, delay the start time, change the date or suspend the event.

If the start does take place, the event will be considered as completed, even if it is suspended during its course.

In the event that the organisers consider that weather conditions or other contingencies beyond their control put the physical integrity of the participants at risk, they may postpone the event. In such a case, the registration fee will not be refunded in full or in part.

RESPONSIBILITY OF THE PARTICIPANTS. EXCLUSION OF LIABILITY OF THE ORGANISERS

It is the sole responsibility of the competitors to be fit to participate in the event, i.e. the competitor affirms and certifies that he/she is physically and mentally fit to participate in the event and that he/she has passed the appropriate medical examinations. That he/she has no illness or injury that could be aggravated by participation in the event. Therefore, he/she takes part in this competition on his/her own initiative and accepts the possible risks and consequences arising from his/her participation.

By registering, each participant declares that he/she fulfils the conditions necessary to take part in the event without causing major inconvenience to him/herself, to other participants and to the organisers. Each participant fully and consciously assumes for himself/herself and as his/her own the risks arising from his/her participation in the event, and the organisers shall be completely relieved of any liability that may arise as a result of any damage that participation in the event may cause to the participants, their relatives or third parties.

Participants agree to the free use of their name and likeness in all publications and media during the event and release the organisers, event directors, staff, sponsors and volunteers from any liability or claim. This includes any direct or indirect damage or injury.

The organisers decline all responsibility for any damage, harm or injury that participation in this event may cause to themselves or to other people, or even in the event that third parties cause damage to the participant.

All participants, by the mere fact of taking part in the event, accept the rules indicated above, and in case of doubt, the organisers criteria will prevail.

ACCEPTANCE OF REGULATIONS

By registering, you agree to abide by the rules of the event.

You authorise the medical services of the event to provide any necessary medical assistance, even if it has not been requested. In the event that the medical services advise that the event should be abandoned due to a risk to health, you undertake to comply with the recommendations of the medical experts.

By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of OCISPORT SERVEIS ESPORTIUS SLU, are expressly prohibited.

The user undertakes to respect the Intellectual and Industrial Property rights owned by OCISPORT SERVEIS ESPORTIUS SLU. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other physical medium provided it is solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages of OCISPORT SERVEIS ESPORTIUS SLU.

SSL (secure sockets layer) certificate

The SSL CERTIFICATE provides authentication, privacy and security of the information between OCISPORT SERVEIS ESPORTIUS SLU and the user.

OCISPORT SERVEIS ESPORTIUS SLU has a security certificate that is used by SSL CERTIFICATE for secure connections.

This involves setting a number of parameters to make the connection secure and establishing it using pre-established keys, encrypting and decrypting all data sent until the connection is closed.

Legal action, applicable law and jurisdiction

If the user wishes to lodge a complaint, you can contact us by e-mail at [email protected]. Likewise, OCISPORT SERVEIS ESPORTIUS SLU has official complaint forms available for consumers and users.

OCISPORT SERVEIS ESPORTIUS SLU reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content, or for breach of these conditions.

The relationship between the user and the provider is governed by the regulations in force and applicable in Spain. In the event of any dispute, the parties may submit their disputes to arbitration or to the ordinary courts, in accordance with the relevant rules of jurisdiction and competence. The registered office of OCISPORT SERVEIS ESPORTIUS SLU is in BARCELONA, Spain.

Contracts concluded by electronic means to which a customer is a party shall be presumed to have been concluded at the place where the customer has his habitual residence.

Electronic contracts between entrepreneurs or professionals shall, in the absence of an agreement between the parties, be presumed to have been concluded at the place where the service provider is established.

Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/

LAST UPDATE: 21 November 2023